Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be trippchain.com or may in some cases be a third party. Where a contract is made with a third party www.trippchain.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. (a) Our Contract When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. (b) Pricing and Availability Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Your payment information is collected when you submit a reservation request. Once the host accepts your request, or if you book a reservation with Instant Book, your payment method will be charged for the entire amount at that time.Whether the reservation is two days or two months away, we hold the payment until 24 hours after check-in before giving it to the host. This hold gives both parties time to make sure that everything is as expected.
If you book a reservation for 28 nights or more, you’ll be charged a first month down payment when the reservation is confirmed. Then, the rest of the nights will be charged on a monthly basis.
If your listing requires a security deposit, you won’t be charged unless the host files a successful claim within 48 hours of your checkout.